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  • What Would You Do? Responses to “What to Tell the Team?”
    that worked for her. Seek out more advice from her direct supervisor or a mentor before rushing into any ... current role, Kate should meet with HR and her direct supervisor to discuss appropriate next steps. Through ...

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    • Authors: John West Hadley
    • Date: Jul 2023
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • What Would You Do? Responses to “Communication Confusion”
    communication skills, though these felt perhaps with some care: I would share Freddy’s comments with Jin only in ... is using verbal communication effectiveness as a direct evaluator of performance. People tend to dismiss ...

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    • Authors: John West Hadley
    • Date: Feb 2022
    • Competency: Communication; Leadership; Professional Values; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Code of Conduct; Actuarial Profession>Ethics; Actuarial Profession>Management skills; Actuarial Profession>Mentoring
  • What Would You Do? Is It a Red Flag?
    What Would You Do? Is It a Red Flag? A real life situation is posed involving a management, ... job she had applied for at a higher level, with direct reports. Franklin checked with the other interviewers ...

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    • Authors: John West Hadley
    • Date: Nov 2023
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Professional development; Actuarial Profession>Traditional careers
  • How to Become an Influential Leader in the Next Three Years
    not followed through on commitments. 12. Hold direct reports accountable when they have not followed ... followed through with commitments. 13. Motivate direct reports in a way that maximizes engagement and action ...

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    • Authors: John West Hadley, Louis Posick
    • Date: Aug 2017
    • Competency: Leadership
  • What Would You Do? Responses to “Is it a Red Flag?”
    What Would You Do? Responses to “Is it a Red Flag?” In this real life case study, an actuarial ... Samantha applied for this job instead of ones with direct reports or higher-level jobs. Why should I rearrange ...

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    • Authors: John West Hadley
    • Date: Apr 2024
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Ethics; Actuarial Profession>Management skills; Actuarial Profession>Traditional careers
  • How To Hire The Best Candidates
    How To Hire The Best Candidates This article summarizes how to hire the best employees. Hiring ... producing, his or her attention to detail and the care with which they approach their work. It also gives ...

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    • Authors: John West Hadley
    • Date: Feb 2007
    • Competency: Leadership
    • Publication Name: The Actuary Magazine
    • Topics: Actuarial Profession>Management skills
  • Manage Tension to Create Influence
    Manage Tension to Create Influence This article describes and shows how to apply an often ... nutshell, the basic concept is that there are two primary types of tension: relationship tension and buying ...

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    • Authors: John West Hadley
    • Date: Aug 2015
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • WHAT WOULD YOU DO? Responses to “Bad Grooming”
    as positive enhancements without too strong a direct criticism on the current staff may provide the ... resistance: Franklin should schedule a meeting with his direct manager to understand why his issues are not taken ...

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    • Authors: John West Hadley
    • Date: Nov 2019
    • Competency: Communication; Leadership; Professional Values
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Best practices; Actuarial Profession>Code of Conduct; Actuarial Profession>Standards of practice
  • What Would You Do? Responses to “Personal Differences”
    What Would You Do? Responses to “Personal Differences” A compilation of reader responses to a tricky ... of the issue, this actuary suggested a simple, direct approach: I’d have the fellow in my office for ...

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    • Authors: John West Hadley
    • Date: Jul 2018
    • Competency: Communication; Leadership; Relationship Management>Relationships and trust
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • What Would You Do? Responses to “A Difficult Discussion”
    What Would You Do? Responses to “A Difficult Discussion” A compilation of reader responses ... will also assume that Jonas has had clear and direct conversations with Stuart on this and even documented ...

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    • Authors: John West Hadley
    • Date: Jul 2017
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills